Just the Facts: How Community Engagement Benefits Employees

Business Case for Employee Volunteering, Motivation, Reports & Reviews, Retention & Talent, Work Satisfaction

Looking for some research and stats on the benefits of employee involvement in community engagement, citizenship and volunteering? Look no further! We’ve compiled some of our favorite pieces of research for you.


The 2016 Deloitte Impact Survey was distributed online, and interviewed 2,506 respondents in 13 major metropolitan areas across the United States. Here are some examples of what you’ll find in it:

  • 92% of respondents agree that volunteering improves employees’ broader professional skill sets.
  • 92% of respondents agree that volunteering is an effective way to improve leadership skills.
  • 80% of respondents said that active volunteers move more easily into leadership roles.

Deloitte’s 2011 Volunteer Impact Report covers some helpful stats on millennial employees:

  • Twice as likely to rate their corporate culture as very positive, as compared to millennials who rarely or never volunteer (56% versus 28%).
  • More likely to be very proud to work for their company (55% versus 36%).
  • More likely to feel very loyal toward their company (52% versus 33%).
  • Nearly twice as likely to be very satisfied with the progression of their career (37% versus 21%).
  • More likely to be very satisfied with their employer (51% versus 32%).
  • More likely to recommend their company to a friend (57% versus 46%).

You can find more Deloitte Research here.


This study of Barclay’s Bank, conducted by The Institute for Volunteering Research, surveys 2,000 Barclay’s volunteers, 800 managers, and 800 staff who had not taken part in volunteering. Some of the key findings are:

  • 68% of volunteers felt that their understanding of colleagues had increased as a result of employee volunteering, while 61% reported that their team-work skills had grown.
  • 58% of managers reported that their staff worked better together after volunteering. Nearly half (49%) of managers saw employee volunteering as ‘very effective as a team-building exercise’, while a further 39% rated it as ‘quite effective’.
  • Taking part in regular volunteering increases job satisfaction: the more times an employee has volunteered through Barclays the more likely it is that his or her job satisfaction has increased.
  • More volunteers than non-volunteers would recommend Barclays as an employer (67% of volunteers compared with 58% of non-volunteers).
  • Managers saw the greatest impacts on their staff in terms of increased communication and leadership skills: 61% reported that staff communication skills had improved; 56% felt that staff leadership skills had.


An in-depth analysis of corporate giving and employee engagement data from more than 300 of the world’s largest companies, Giving in Numbers is one of the most trusted sources to benchmark against in the CSR industry. At the time of writing this, the 2019 Giving in Numbers has not been released, but keep an eye out! In the meantime, they have some great previews up. Here are some highlights from the 2018 edition:

  • More companies, in a three-year matched set, increased their measurement of societal outcomes and/or impacts of at least one grant: from 81% in 2015 to 84% in 2017. Most commonly, companies limited their outcome-measurement efforts on strategic programs. Companies that measured societal outcomes and/or impacts only on select grants managed more recipients and grants compared to those that measured societal outcomes and/or impacts across all grants.

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  • The proportion of companies that had open matching gift programs increased in the last three years. Also, companies with open matching-gift programs had a higher dollar amount matched in 2017, compared to companies with limited matching-gift programs.
  • Almost six of ten companies in a three-year matched set between 2015 and 2017 increased giving. Median total giving increased by 15%.
  • Pro Bono Service continued growing in terms of the percentage of companies that offer it. It was one of the fastest-growing domestic programs and the international volunteer program that grew the most between 2015 and 2017.
  • The three most successful domestic programs in 2017, in terms of the percentage of offering companies ranking them as successful, were Company-Wide Day of Service (85%), Dollars for Doers (59%), and Paid-Release Time (58%).


This summary pulls together stats and research from several expert sources as well as reports from Towers Watson and Cone Communications. It includes information like:

  • 75% of employees want to be involved in their company’s giving and volunteering programs.
  • “According to a recent IBM study, 88% of past volunteers said an international corporate volunteer experience increased their leadership skills and 76% are now more likely to complete their career with the company. Similarly, according to a recent CdC development Solutions’ survey across several corporations, 97% of past volunteers are more motivated in their jobs, while 94% are more invested in their company’s future.”
  • Companies with the highest sustainable engagement scores had an average one-year operating margin of 27%.


This report was ten years in the making, and is the largest body of data and analysis on how U.S. millennials interact with causes. This report demonstrates why and how the nation’s youngest generation of adults has engaged in doing good, how they have changed philanthropy, what they expect of the public, private, nonprofit and government sectors in addressing societal challenges and the consequences of ignoring their powerful influence. Here are some of the top findings – for stats and more in-depth details, we highly recommend downloading the free report:

  • Millennials see their assets as equal, are everyday changemakers, and believe in the power of activism.
  • Millennials care about social issues rather than institutions, using their collective voice, and supporting others and the greater good more than ineffective partisan politicking.
  • Millennials engage with causes through a range of sectors and industries, by employing innovative approaches, and through actions both big and small.
  • Millennials are influenced largely by their peers.

Want more research? Discover health benefits of volunteering, employee engagement benefits, and other individual and business benefits.

Have questions? Reach out – we’d love to chat.

Realized Worth helps companies do volunteering better. Our volunteering and citizenship programs empower employees to connect, engage and lead better to create more inclusive workplaces – and a better world. Talk to us today to learn more about the power of employee volunteering.

Business Case for Employee VolunteeringMotivationReports & ReviewsRetention & TalentWork Satisfaction

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